Easy Read Privacy Notice


What Information We Collect and Why

To Help Us Run Our Services:

  • How You Use Our Website: We collect data about what you do to make things work better.
  • Improving What We Offer: We use your feedback to make our website and services easier to use.

For Updates and Marketing:

  • Your Preferences: We collect how you like to hear from us.
  • How You Move Around the Website: This helps us make it easier to find things.
  • Your IP Address: This is for safety and checking how people use the website.

Cookies – Small Files That Help Us

Cookies are tiny files we save on your device to improve your experience.

Types of Cookies We Use:

  • Necessary Cookies: These make the website work properly.
  • Performance Cookies: These help us make the website better.
  • Marketing Cookies: These help us show you relevant information.

We will ask you if we can use cookies, except for the ones that are absolutely needed. You can change your cookie settings anytime.


How We Follow the Rules

We only use your data if:

  1. You Agree: You say it’s okay for us to use it.
  2. It’s Needed: We use it in a fair way that doesn’t harm your rights.

Your Rights

You have rights over your personal information. These include:

  • Seeing Your Data: Ask us to show you what we have.
  • Fixing Mistakes: Tell us if something is wrong.
  • Deleting Your Data: Ask us to remove your data.
  • Saying No: Tell us if you don’t want us to use your data in certain ways.
  • Changing Your Mind: Take back your permission at any time.

Where We Get Your Data

  • From You: When you talk to us or use our website.
  • Public Places: Like social media or public directories.

How Long We Keep Your Data

We only keep your information for as long as we need it. Most of the time, this is up to 7 years. After that, we delete it safely.


What to Do If You’re Not Happy

If you’re worried about how we use your data:

If you’re still unhappy, you can talk to the Information Commissioner’s Office (ICO):